Guides for your team
MendDock help center
Practical steps for setting up your portfolio, coordinating a repair and protecting your company data.
Getting started
Start your first maintenance workflow
From company setup to your first completed repair.
Portfolio
Add properties and units
Build an organized portfolio with clear property-level access.
Team & security
Invite your team and assign properties
Give each teammate the right role without exposing other properties.
Maintenance
Share tenant links and request updates
The difference between a property intake link and a private request-status link.
Maintenance
Assign vendors and schedule visits
Keep human review, appointment approval and completion connected.
Portfolio
Import properties and units from CSV
Preview a bulk import without overwriting your existing portfolio.
Maintenance
Manage alerts and email preferences
Stay informed without losing your property-access boundaries.
Team & security
Protect your account with two-step verification
Enroll an authenticator and plan for device loss.
Reporting
Understand reports, aging and activity
Use maintenance signals without mistaking them for labor or compliance ratings.
Account & billing
Manage billing, export and workspace closure
One company subscription, your records, and a clear exit process.
Need a hand?
Contact hello@menddock.com for MendDock account and software help. Residents should contact their property manager for repairs or emergency maintenance.